Another post from me I'm afraid, as I'm still finding my way around UTM.
I have a UTM deployment for home, and I'm trying to get facetime working for my Apple devices. When I make a facetime call, I get absolutely nothing back apart from a failure, eventually. Here's what I've done/tried so far:
- Created service definitions for all of the ports mentioned in this article: https://community.sophos.com/products/unified-threat-management/astaroorg/f/55/t/44640
- Set the Internet filter for apple.com (and all subdomains) to 'Allow'
- Disabled AV scanning
- Disabled Block PUAs
When I look at the web protection list, I don't see any traffic when I try to make a facetime call. I've also checked the Network Protection log in Logging and Reporting, and I see attempts to connect to services using ports that have been defined in the Facetime service group that's used in the firewall rule. If I switch my apple device to another network and check the log from there (all be it a basic log on a home router) it says that its connecting to static.ess.apple.com on port 80. Even though I've already added apple.com as an allowed site in the internet filter, I added this second address, but it still doesn't work.
'm possibly just missing something silly, but I really can't spot what it is at the moment. Is there some kind of additional config necessary for facetime?
Thanks for your help.
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