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UTM 220 ALG Settings

Hi Everyone

We are having issues with call quality through SIP and I have heard it could be caused to to ALG being enabled, however I cannot find any ALG settings in the Admin Interface. Does anybody know were these settings are (if they exist)

Thanks, Tom

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0 BAlfson over 10 years ago

Hi, Tom, and welcome to the User BB!

Before doing anything else, try #1 in Rulz. I bet you find dropped packets due to Anti-DoS Flooding activity in the Intrusion Prevention log.

If not, then ALG in the Sophos product is called "Application Control" in the Web Protection section.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 Boris60 over 7 years ago in reply to BAlfson

Hi,

Is it still the case that if Application Control is not switched on I can safely tell VOIP providers that SIP-ALG is not active on the edge?
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0 BAlfson over 7 years ago in reply to Boris60

This also relates to 'Network Protection >> VoIP', Boris, but I'm no VoIP expert!

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 BAlfson over 7 years ago in reply to Boris60

This also relates to 'Network Protection >> VoIP', Boris, but I'm no VoIP expert!

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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