We have two clustered Astaro Security Gateway 220's. One as a primary and one as a secondary for high availaiblity. Each ASG has two internet connections, one as a primary and one as a standby to fail over whenever the main internet goes down. The automatic fail-over has worked fine in the past.
Today with the massive Time-Warner outage it did not fail over to the standby WAN connection. The only alert we received was: "Up2Date prefetch failed". I checked the configuration (attached) and automatic monitoring is enabled in the uplink balancing page. However I noticed in the uplink monitoring tab it shows that the service is disabled. Do both of these options need to be enabled for the ASG to fail-over the internet?
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