Hi
Since i have updated to 9.106 long time ago, i recognized that a selected firewall group is reset to "User-created firewall rules" as soon as a rule is saved, which is bad of course. But thought, hey, that's a very obviously bug, Sophos will fix it in the next version anyway. They didn't...
Now the firewalls are up to date to 9.109, still not fixed. Very annoying working this way. We have a lot of rules and groups. For example, if i have selected a group and have to edit 5 rules at page 3, i edit the first rule, save it, back at first page of all rules. So selecting the group again, go to page 3, edit second. back at fist page, ... and so one.
OK, so i contacted our distributor, which is our first point of contact. They are more or less a relay between me and Sophos.
Here some parts of our conversation regarding this bug:
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First respose:
The pages reloads after saving a rule, this is by design.
Huu?? This works since i can think of using Astaros (many years...). Wrote that back to Support.
Second response:
There already is a feature request to implement this. It will be available in 9.2.
Orr... This is a bug, not a new feature!!!
(skipping some responses...)
Third response:
There is a *feature freeze" for 9.1, no new features will be implemented.
Hello, reading my mails?? IT'S A BUG, NOT A NEW FEATURE.... [:@]
(skipping some responses...)
Fourth response:
Mantis Bug-ID 24950 was created. Will be fixed in 9.2
I'm taking about 9.1, not 9.2. It's working fine in 9.2 because they made a branch of the master long time before 9.106 to start developing 9.2. It was fine the whole beta.
(skipping some responses...)
Fifth response:
The fix will be implemented in 9.2. It will not be fixed in 9.1
(I'm giving up...)
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As far i know 9.2 was soft-released but not GA yet. So they don't want to fix a bug on the current version of a product (apart from the fact that it exists since 9.106). WTF?
Even if 9.2 is released soon, i have to wait some time until the last big bugs are fixed (and update of clusters is supported), and, because we're using SUM to manage our VPNs, we HAVE to wait until SUM 4.2 was released and is stable. SUM 4.1 doesn't support 9.2. UTMs can be added, but no changes can be made from SUM.
So, if i'm lucky, i have to work with this annoying BUG for at least 2-3 more months, i do expect some more months.
C'mon Sophos, can't be that hard to fix this simple problem!
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