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Unblocking sites by category

Hi, we are running Astaro 8.306 and have been having problems for a while now with unblocking sites by category. For example, if I give a specific user an exception under Web Security > Web Filtering > Exceptions and open the job search category, sites will continue to be blocked for being part of the job search category and have to be manually added one by one. Both URL filter and content removal are checked on the exceptions.

This is set up so that all requests "Coming from these source networks" are opened "Matching these URLs" (with the individual URLs listed). We want to completely bypass and unblock the entire job search category, but the user's browser explicitly says that the content is being blocked because it's part of the job search category even when we have 'job search' checked under 'AND Going to these categories of websites.'

Are we just missing something that will get this to work? Any help is appreciated. Thanks.


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Parents
  • Please show a line from the Web Filtering log where an access was blocked where you thought you had createds an exception.  Also, show the text of your Exception that the access should have matched.

    Cheers - Bob
  • Please show a line from the Web Filtering log where an access was blocked where you thought you had createds an exception.  Also, show the text of your Exception that the access should have matched.

    Cheers - Bob


    Sorry for the late response.

    I will get a log when the user is available for trying a specific site. Here is the text of the firewall exception:



    [Name of Exception]

    Skipping:

    URL Filter / Content Removal
     
    Coming from these Source Networks:

    [User hostname - has DHCP reservation on our domain controller]
    [User IP 2 (for wireless) - has DHCP reservation on our domain controller]

    and Matching these URLs:

    http://careerbuilder.com
    http://www.careerbuilder.com
    http://militarystars.com
    http://www.militarystars.com
    http://civilianjobs.com
    http://www.civilianjobs.com
    http://facebook.com
    http://www.facebook.com
    http://bar.cabl.com
    http://www.bar.cabl.com
    http://bar.cabl.com
    http://wirelesstimator.com
    http://www.wirelesstimator.com
    http://videoselect.rothstaffing.com
    http://rothstaffing.com
    http://www.rothstaffing.com
    http://*.rothstaffing.com
    http://salary.com
    http://www.salary.com
    http://glassdoor.com
    http://www.glassdoor.com
    http://*.about.com
    http://*.theladders.com
    http://*.salary.com
    http://www1.salary.com
    http://swz.salary.com
    http://indeed.com
    http://www.indeed.com
    http://blr.com
    http://hr.blr.com
    http://net-temps.com
    http://desk.net-temps.com
    http://recruiters.net-temps.com
    http://images.net-temps.com
    http://www.net-temps.com
    http://naturaltracking.com
    http://beyond.com
    http://www.naturaltracking.com
    http://www.beyond.com
    http://wirelessrecruiters.com
    http://www.wirelessrecruiters.com
    http://electronicsearch.com
    http://www.electronicsearch.com
    http://abc.org
    http://www.abc.org
    http://linkedin.com
    http://www.linkedin.com
    http://www.cabl.com
    http://cabl.com
    http://simplyhired.com
    http://www.simplyhired.com
    http://monster.com
    http://www.monster.com
    http://hotjobs.com
    http://www.hotjobs.com
    http://job.com
    http://www.job.com
    http://snagajob.com
    http://www.snagajob.com
    http://usajobs.gov
    http://www.usajobs.gov
    http://aoljobs.com
    http://www.aoljobs.com
    http://employmentguide.com
    http://www.employmentguide.com
    http://dice.com
    http://www.dice.com
    http://jobster.com
    http://www.jobster.com
    http://vault.com
    http://www.vault.com
    http://jobbankusa.com
    http://www.jobbankusa.com
    http://hiring.monster.com
    http://media.newjobs.com
    http://media.monster.com
     
    and Going to these Categories of websites:

    Entertainment
    Job Search


    I even opened up the 'Entertainment' category just in case, but the sites usually do cite the 'Job Search' category as the problem. I will get a log as soon as I can to demonstrate the issue. Thanks.
Reply
  • Please show a line from the Web Filtering log where an access was blocked where you thought you had createds an exception.  Also, show the text of your Exception that the access should have matched.

    Cheers - Bob


    Sorry for the late response.

    I will get a log when the user is available for trying a specific site. Here is the text of the firewall exception:



    [Name of Exception]

    Skipping:

    URL Filter / Content Removal
     
    Coming from these Source Networks:

    [User hostname - has DHCP reservation on our domain controller]
    [User IP 2 (for wireless) - has DHCP reservation on our domain controller]

    and Matching these URLs:

    http://careerbuilder.com
    http://www.careerbuilder.com
    http://militarystars.com
    http://www.militarystars.com
    http://civilianjobs.com
    http://www.civilianjobs.com
    http://facebook.com
    http://www.facebook.com
    http://bar.cabl.com
    http://www.bar.cabl.com
    http://bar.cabl.com
    http://wirelesstimator.com
    http://www.wirelesstimator.com
    http://videoselect.rothstaffing.com
    http://rothstaffing.com
    http://www.rothstaffing.com
    http://*.rothstaffing.com
    http://salary.com
    http://www.salary.com
    http://glassdoor.com
    http://www.glassdoor.com
    http://*.about.com
    http://*.theladders.com
    http://*.salary.com
    http://www1.salary.com
    http://swz.salary.com
    http://indeed.com
    http://www.indeed.com
    http://blr.com
    http://hr.blr.com
    http://net-temps.com
    http://desk.net-temps.com
    http://recruiters.net-temps.com
    http://images.net-temps.com
    http://www.net-temps.com
    http://naturaltracking.com
    http://beyond.com
    http://www.naturaltracking.com
    http://www.beyond.com
    http://wirelessrecruiters.com
    http://www.wirelessrecruiters.com
    http://electronicsearch.com
    http://www.electronicsearch.com
    http://abc.org
    http://www.abc.org
    http://linkedin.com
    http://www.linkedin.com
    http://www.cabl.com
    http://cabl.com
    http://simplyhired.com
    http://www.simplyhired.com
    http://monster.com
    http://www.monster.com
    http://hotjobs.com
    http://www.hotjobs.com
    http://job.com
    http://www.job.com
    http://snagajob.com
    http://www.snagajob.com
    http://usajobs.gov
    http://www.usajobs.gov
    http://aoljobs.com
    http://www.aoljobs.com
    http://employmentguide.com
    http://www.employmentguide.com
    http://dice.com
    http://www.dice.com
    http://jobster.com
    http://www.jobster.com
    http://vault.com
    http://www.vault.com
    http://jobbankusa.com
    http://www.jobbankusa.com
    http://hiring.monster.com
    http://media.newjobs.com
    http://media.monster.com
     
    and Going to these Categories of websites:

    Entertainment
    Job Search


    I even opened up the 'Entertainment' category just in case, but the sites usually do cite the 'Job Search' category as the problem. I will get a log as soon as I can to demonstrate the issue. Thanks.
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