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[Answered]All "user networks" are unresolved

IngoPohlschneider
Hello
in some cases I would like to use "user networks" to allow certain users via firewall rule to do certain things.

The problem is that all user networks (known IP addresses of user x) are unresolved.

Users are synced from AD

Any ideas, why user networks aren't working?

Thanks for any advice [:)]

Best regards
chas0rde


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  • 0
    Hi,

    I have received this answer from Sophos Support:

    When authenticating via the Sophos Authentication Agent againts a UTM, the objects are populated with the correct values for use with the Firewall ruleset. They are however always displayed as unresolved due to performance considerations.
    You can check within aua.log if the objects are populated.

    I have verified and it is true.
    Regards,
    Romano
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  • 0
    Hi,

    I have received this answer from Sophos Support:

    When authenticating via the Sophos Authentication Agent againts a UTM, the objects are populated with the correct values for use with the Firewall ruleset. They are however always displayed as unresolved due to performance considerations.
    You can check within aua.log if the objects are populated.

    I have verified and it is true.
    Regards,
    Romano
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  • 0 in reply to rbanchieri
    Hello Guys!

    Did you tested the rules even with User Objects as Unresolved?

    I have tried everything and nothing works. I can login successfully to UTM using the SAA, but even so the User Network still Unresolved status and my firewall rules and/or proxy profile can't apply as expected.

    Do I need to do anything else?

    UTM Version: 9.108-23
    Client Authentication: Enabled
    Authentication Server: Active Directory

    Best Regards,

    Renderson Ferreira.