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Spotify

weather15
When I have the Web Proxy enabled and launch Spotify, Spotify gives me an unable to connect error. But when I allow traffic from the machine that has Spotify on as an exception to the Web Proxy it works. I also have the HTTPS proxy enabled and have enabled it in the Spotify settings so my Spotify proxy settings are HTTPS --> Astaro Gateway IP --> Port 8080  Anyone have any idea what to do?

Thanks.


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  • 0
    The first thing would be to take a look in the Web proxy log to see if it gives any further clue as to the reason for the failure to connect.  What version of Astaro are you currently running?
  • 0
    If spotify is using HTTPS to connect as a protocol, and you have HTTPS Filtering enabled this will not work, as it will be unable to "tunnel" via HTTPS then. Exceptions would be required...
  • 0 in reply to AngeloC
    I'm running ASG 8.201. Spotify does have an options for using a HTTPS proxy. I enabled this. I then went into the Web Filter logs and this is what I see:

    2011:09:27-15:10:35 home httpproxy[7757]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="CONNECT" srcip="192.168.2.5" dstip="" user="" statuscode="403" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="4684" request="0xcd827e38" url="A1.spotify.com:4070/" exceptions="" error="Target service not allowed"
    2011:09:27-15:10:35 home httpproxy[7757]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0xcc0f6d90" function="ssl_log_errors" file="ssl.c" line="49" message="C 192.168.2.5: 3984186224:error:140760FC:SSL routines:SSL23_GET_CLIENT_HELLO:unknown protocol:s23_srvr.c:562:
    2011:09:27-15:10:35 home httpproxy[7757]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.2.5" dstip="" user="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="0" request="0xcc0f6d90" url="A7.spotify.com/" exceptions="" error=""
    2011:09:27-15:10:35 home httpproxy[7757]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="192.168.2.2" dstip="209.85.229.120" user="" statuscode="204" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="0" request="0xa115800" url="csi.gstatic.com/csi
    2011:09:27-15:10:36 home httpproxy[7757]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0xcd0e45e8" function="ssl_log_errors" file="ssl.c" line="49" message="C 192.168.2.5: 3975793520:error:140760FC:SSL routines:SSL23_GET_CLIENT_HELLO:unknown protocol:s23_srvr.c:562:
    2011:09:27-15:10:37 home httpproxy[7757]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.2.5" dstip="" user="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="0" request="0xcd0e45e8" url="A6.spotify.com/" exceptions="" error=""
    2011:09:27-15:10:37 home httpproxy[7757]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="CONNECT" srcip="192.168.2.5" dstip="" user="" statuscode="403" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="4684" request="0xcd827e38" url="A3.spotify.com:4070/" exceptions="" error="Target service not allowed"
    2011:09:27-15:10:37 home httpproxy[7757]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0xcc0f6d90" function="ssl_log_errors" file="ssl.c" line="49" message="C 192.168.2.5: 4093291376:error:140760FC:SSL routines:SSL23_GET_CLIENT_HELLO:unknown protocol:s23_srvr.c:562:
    2011:09:27-15:10:38 home httpproxy[7757]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.2.5" dstip="" user="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="0" request="0xcc0f6d90" url="A4.spotify.com/" exceptions="" error=""
    2011:09:27-15:10:39 home httpproxy[7757]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0xcd0e45e8" function="ssl_log_errors" file="ssl.c" line="49" message="C 192.168.2.5: 4084898672:error:140760FC:SSL routines:SSL23_GET_CLIENT_HELLO:unknown protocol:s23_srvr.c:562: