I have the same trouble. Sophos does NOT like to get an IP from cable modems when the modem is plugged into a switch on an access port and that VLAN is then trunked. I can usually play around with the modem and eventually get it to work but it is VERY cumbersome and annoying. Usually takes several reboots of the modem.
The modem and virtualized (on ESXi) Sophos WAN link are the only connections on that VLAN.
Sometimes, when it's really bad, I have to plug the modem into a PC, get the IP info, enter that in Sophos as static and save. Interface will then come up, but it will fail to route for some reason. I can then set back to DHCP, and it will get the proper IP. Still won't route though. Finish up by powering off modem for 60sec. Then all will work.
I have the same trouble. Sophos does NOT like to get an IP from cable modems when the modem is plugged into a switch on an access port and that VLAN is then trunked. I can usually play around with the modem and eventually get it to work but it is VERY cumbersome and annoying. Usually takes several reboots of the modem.
The modem and virtualized (on ESXi) Sophos WAN link are the only connections on that VLAN.
Sometimes, when it's really bad, I have to plug the modem into a PC, get the IP info, enter that in Sophos as static and save. Interface will then come up, but it will fail to route for some reason. I can then set back to DHCP, and it will get the proper IP. Still won't route though. Finish up by powering off modem for 60sec. Then all will work.