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ASG 7.504: QoS Problem

I have ASG 7.504 installed on server. We have 6Mbps bandwidth for my office and want to limit users to have 500 kbits/s as an guaranted bandwith and 2000kbits/s (2Mbps) as an upper limit bandwidth.

QoS configuration in detail.

Under Status Tab:
- status of external interface is enabled
+ Limit uplink, selected
+ Download Equlizer, selected
+ Uplocad optimizer, selected

Traffic selector:
- Internet --> Any --> UserNetwork

Bandwidth Pool:
- Interface: External
+ Name: Ineternet2UserNetwork
+ Position: 1
+ Bandwidth(kbit/s): 500
+ specify upper bandwidth limit, SELECTED
++ Limit(kbit/s): 2000
+ Traffic selecter: Selected from above

I also tried different other options like external interface instead of internet on traffic selector but it is still not working.

Can someone please help me to find out the problem?

I also looked at manual and looks like the configuration is okay.

Thanks!
RB


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