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Chromecast 2 issues with UTM-9

Hi All,

I've been happily using Chromecast for a while and decided to buy the latest version for another TV.

Unfortunately, although the ''old' chromecast works perfectly, I cannot get the chromecast 2 to work.

I can connect to the chromecast 2  and run setup. When I select my WiFi and enter the access code, I can see the chromecast message that it is connecting to my WiFi, but that's all. The app times out and then I can retry.

When I re-run the setup on my old chromecast, it all works fine (same WiFi network, same AP).

I've created a static DCHP entry for the chromecast 2, gave if full access in the FW rules and added exceptions in the ATP and IP. It still doesn't work.
If I check the FW logs, I can see the Chromecast 2 communicate with google,nothing blocked. ATP en IP logs remain silent.

My UTM is placed behind the modem provided by my internet provider. If I place my AP directly behind the modem (so no UTM), it all works fine.

I tried to be smart and configured the Chromecast 2 in the working setup, then placed the AP behind the UTM again. Now the Chromecast 2 is initializing (it connects to google and the default backdrops are appearing), but still no way to connect to it from within my home network (communication failure reports when I try).

I'm puzzled :)  Any suggestions as where to look next?

 

Karl-Heinz



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  • I don't remember what I did exactly offhand, but I had a similar problem with chromecast. I thought for weeks that it was Sophos blocking it but it was actually some obscure setting in the access point. It might be worth looking in that direction if you can't find anything in the logs.
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  • I don't remember what I did exactly offhand, but I had a similar problem with chromecast. I thought for weeks that it was Sophos blocking it but it was actually some obscure setting in the access point. It might be worth looking in that direction if you can't find anything in the logs.
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