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UTM vs ESET PROTECT

Hello, I have weird problem. I have new server with ESET PROTECT and I am trying to update users endpoint antivirus, but it is not working because firewall is blocking eset urls. I am using exception list for eset and when I try Policy Helpdesk it is working too. Have you any idea why firewall is blocking it? Thank you.

We are using Web Protection is Standard Mode with AD SSO:

ESET exception list: 

There is screen of firewall log:

and there is Policy helpdesk test which is good:



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  • Hello, so I figured it out yesterday. The problem was not in sophos but in Apache. If you want to use proxy for all eset trafic, you have to set Remote Proxy in Apache. Maybe this will help Rob Crommentuijn too. I am now on phone  but if you want, I can send exception list with remote proxy for apache too.

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