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Weekly executive report shows external IP adresses as dropped source hosts

In the weekly executive report 5 of the 10, TOP10 dropped source hosts, are external ip addresses. This seems strange as I would only expect internal or VPN ip addresses in this list. What is the explanation for these external ip addresses and is it something that should be investigated further? Asked this question to the paid support options but they haven't comeback with a answer in 2 days. And at the moment their entire support system seems to be broken so I thought I would ask the question here.



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  • FormerMember
    0 FormerMember

    Hi ,

    Apologies for any inconvenience caused! 

    Would it be possible for you to provide the support case number via PM? Also, a screenshot of the report where you see the entry for the external IP address being detected and dropped?

    Thanks,

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  • FormerMember
    0 FormerMember

    Hi ,

    Apologies for any inconvenience caused! 

    Would it be possible for you to provide the support case number via PM? Also, a screenshot of the report where you see the entry for the external IP address being detected and dropped?

    Thanks,

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