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UTM and Discord video/audio

Renaud Schweingruber

Hello,

I'm running an SG115 with 9.705-3 and I've been experimenting very bad audio and video quality on Discord. Even by disabling most services (IPS, WebFiltering, etc.), I still get it. I'm on a 1GB/100MB fiber connection on a 1GB LAN. As soon as I switch my computer to 4G connected to my mobile phone, I get a cristal clear video and audio quality from Discord.

Is Sophos aware of this ? Is there a workaround possible ?

Best Regards

Renaud



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  • FormerMember
    0 FormerMember

    Hi ,

    Thank you for reaching out to the Community! 

    Did you configure Anti-DoS/Flooding on your UTM? Could you please check that under Network Protection > Intrusion Protection > Anti-Dos/Flooding? 

    I would also suggest you provide packet filter logs for further investigation. 

    Thanks,

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  • FormerMember
    0 FormerMember

    Hi ,

    Thank you for reaching out to the Community! 

    Did you configure Anti-DoS/Flooding on your UTM? Could you please check that under Network Protection > Intrusion Protection > Anti-Dos/Flooding? 

    I would also suggest you provide packet filter logs for further investigation. 

    Thanks,

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