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statuscode="500"

TEAM Reseaux CHAPP

Bonjour, 

 

Depuis aujourd’*** il est impossible d'accéder au site partenaires.cahpp.fr que nous hébergeons, que cela soit de mon réseau ou de l'extérieurs

 

le résolution DNS se fait et on peux pinguer le site 

 

le sophos me renvoie cette erreurs dans les logs 

 

2020:08:14-10:18:36 sophos-1 httpproxy[7028]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="CONNECT" srcip="192.168.17.45" dstip="54.36.247.47" user="" group="" ad_domain="" statuscode="500" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="517" request="0x21337100" url="https://partenaires.cahpp.fr/" referer="" error="Connection refused" authtime="0" dnstime="24477" aptptime="81" cattime="81" avscantime="0" fullreqtime="38479" device="1" auth="0" ua="" exceptions="" category="105" reputation="neutral" categoryname="Business"

je n'arrive pas à trouver la solution, 

 

merci par avance pour votre aide 

Sophie 



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  • 0

    Hello Team Reseaux,

    Thank you for contacting the Sophos Community.

    I tried connecting from 3 different networks, behind a UTM, behind an XG, an LTE network, none of them load the site.

    But please confirm the website, in the description you mentioned partners.cahpp.fr but in the log the URL is partenaires.cahpp.fr.

    Anyway, both URL doesn't load, so most likely an error with the website itself.

    Regards,

     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support Videos | Product Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
Reply
  • 0

    Hello Team Reseaux,

    Thank you for contacting the Sophos Community.

    I tried connecting from 3 different networks, behind a UTM, behind an XG, an LTE network, none of them load the site.

    But please confirm the website, in the description you mentioned partners.cahpp.fr but in the log the URL is partenaires.cahpp.fr.

    Anyway, both URL doesn't load, so most likely an error with the website itself.

    Regards,

     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support Videos | Product Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
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