Zoom On Premise

Question

I have setup a virtual server for Zoom OnPrem in order to improve Zoom meetings. Inside the agency it works great, however; whenever we try and have a user connect from outside to our OnPrem server it never completes. I have setup the Zoom Meeting connector according to their documentation. I am just questioning my port forwarding settings. 
 
 Rule type: DNAT 
 Matching Conditions 
 For traffic from: External IP address assigned to meeting connector 
 Using services: 9001 TCP/UDP 
 Going to: External (WAN ADDRESS) 
 
 Action 
 Change the destination to: ZoomOnPremZC 
 And the service to: 8802 TCP/UDP 
 
 Their instructions: 
 One Meeting Connector Controller (350 Participants) 
 Example network information: 
 
 External IP address assigned to Meeting Connector: 173.288.57.201 
 Internal IP address for ZC: 10.100.124.238 
 
 Example Firewall Setup: 
 
 Forward 173.228.57.201 TCP/UDP 9001 > 10.100.124.238 TCP/UDP 8802 
 
 Deleted redundant.

BAlfson · Answer

OH - I think I see the problem. The "ZoomMeetingConnectorControllerPortForwarding" needs to be an Additional IP on the External interface, so your Traffic Selector should be, for example: 
 Internet IPv4 -> Zoom9001 -> External [ZoomMeetingConnectorControllerPortForwarding] (Address) 
 Or, if the IP is the same as "External (WAN) (Address)" 
 Internet IPv4 -> Zoom9001 -> External (WAN) (Address) 
 Your TCPUDP definitions might work there. Please let us know if they do. 
 Cheers - Bob