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Mistakenly deleted the Interfaces added in the Bridge Pair br0 without having WAN port access or Console access

Mohamed Rafi

Recently I just got the XG106 Firewall device. Tried to do some basic configuration. 

I connected the LAN (PORT 1) of XG device to my Laptop ethernet port for basic configuration. It was working fine at that time.

As In XG106 device, there are only two ports (1 WAN (PORT 2) + 1 LAN (PORT 1)). While doing the initial port configuration in the GUI, I couldn't find the PORT 1 for LAN configuration. Then I found that under bridged interfaces. I accidentally removed the PORT 1 from bridged interfaces directly.

Now my network got disturbed and I couldn't be able to reach my firewall. 172.16.16.16 is not pinging. And also not able to access the web based GUI. 

It looks like I got blocked away by myself. when I gone through about this, I found something like this..

The removal of the bridge will result in network disruption to your clients. Prior to performing this, ensure that you still have access to the device via the WAN port or via Console access. Interfaces added in the Bridge Pair cannot be removed directly, you have to remove bridge configuration.

Unfortunately I don't have the access via WAN port or Console(Because console can be accessed only from web GUI)

Can anyone please suggest me what to do at this point??



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  • 0

    Hi Mohamed,

    Are you able to physically plug in a keyboard and monitor to the back of the XG106? From here you should be able to login with your admin credentials and either configure the interfaces or perform a factory reset.

  • 0 in reply to MEric

    Hi Eric,

    I'm entirely a noob to this firewall !!

    Could you please elaborate a little bit on what should I do? 

    I wish to do the factory reset now (Just to start fresh). But I couldn't access the LAN port as well as WAN port. 

    There are 1 HDMI ports, 2x USB Ports and 1 RJ45 port is available on XG106 

    As you said, I connected a display using HDMI port and connected a keyboard in one of the USB ports. What should I be seeing on that screen? Nothing came up when I powered the firewall..

    Forgive me if that question is so lame...Could you be able to help me get into the XG Firewall? Then I'll do the factory reset.

     

  • 0 in reply to Mohamed Rafi

    This is a UTM community forum.  You might want to post over at the XG community forum here https://community.sophos.com/products/xg-firewall/f

     

    Good Luck

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