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Can not Download Apps from Windows Store

xenon2008 over 7 years ago

Hello together!

When i want to Download Apps from the Windows 10 Store, only a few MB are downloaded and then the download stops..

In the IPS Log i always found "MALWARE-OTHER Executable control panel file download request" (SID=33942) this Event!

And also with some larger files I have partial problems with downloading, so that they usually get stuck at 90%!

What is this?

I do not want to disable the rule, but I think it's a false postive!
Or what do you mean?
Does anyone have similar problems?

Best Regards

Mark

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0 BAlfson over 7 years ago

Hallo Mark - long time no see!

I bet you're right that it's a false positive. Rather than disabling the rule, make an Exception for the Windows 10 Store. On the large files, that also can be caused by antivirus checking in Web Filtering.

Cheers - Bob
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0 xenon2008 over 7 years ago in reply to BAlfson

Hello,

Thanks for the Answer!

How or where can i add an Exception for the Windows 10 Store?

AntiVirus could not block anything because i dont use the WebFiltering function ;)

Best Regards

Mark
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0 xenon2008 over 7 years ago in reply to BAlfson

Hello,

Thanks for the Answer!

How or where can i add an Exception for the Windows 10 Store?

AntiVirus could not block anything because i dont use the WebFiltering function ;)

Best Regards

Mark
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0 BAlfson over 7 years ago in reply to xenon2008

Can you show us an example of the message you get?

Cheers - Bob
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0 xenon2008 over 7 years ago in reply to BAlfson

In the IPS Log i only can see this:

MALWARE-OTHER Executable control panel file download request with SID 33942

And in the Windows Store the Downloads hangs...

And if i stop & resume the Download only 1-2MB will be downloaded, and then it stops / hangs again...
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0 BAlfson over 7 years ago in reply to xenon2008

Doesn't the Intrusion Prevention log show the IP, Mark?

Cheers - Bob
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0 xenon2008 over 7 years ago in reply to BAlfson

Good Morning Balfson,

Oh that's right, sorry my mistake!
So you mean an exception to the IP address. Why did not I come on my own ....

I'll check it out tonight!
YOU are as always my rescue!
THANK YOU

Friendly greetings from Upper Austria and Have a nice Day ;)

Mark
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