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UTM 450:logging and reporting error

itsecinfo
hi,
I am  using utm 450 , with firmware 9.310 ,its web protection logs are not showing since two days .Any one know what to do.


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  • 0
    These are two unrelated issues.  Please start a thread in the Endpoint forum for that question.

    Does the Executive Report show any Web Protection activity? Is the Web Filtering log file being populated?  What happens if you disable and then re-enable Web Filtering?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • 0
    These are two unrelated issues.  Please start a thread in the Endpoint forum for that question.

    Does the Executive Report show any Web Protection activity? Is the Web Filtering log file being populated?  What happens if you disable and then re-enable Web Filtering?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • 0 in reply to BAlfson
    hi,

    i have made changes in the policies created in utm, and checked the endpoints but changes are not reflected on them.But all the endpoints were receiving web-control policy updates.For that i have cleared the updates in the folder C:\ProgramData\Sophos\Web Control\Policy and re-updated and its received updates for current time.So it seems to be utm issue..
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