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Problem create a PPPOE dial with service

Dear all,

I have a Sophos UTM 220 running with actually Release 9.310-11 an want create a PPPOE dial connection with a explicit Service Name.

I found a thread where described the same problem in Astaro Version 8, but there where no solution.
https://community.sophos.com/products/unified-threat-management/astaroorg/f/53/t/33972

In /var/chroot-pppoe/etc/ppp/peers-default is a template with which the pppoe connection is create.

The connection itself which is create with the webinterface i found in /var/chroot-pppoe/etc/ppp/peers/REF....

servicename and service-name does not work.
in /var/log/pppoe.log you can see the errors

2015:05:21-09:49:53 utm pppd-pppoe[5776]: In file
/etc/ppp/peers/REF_IntPppWan: unrecognized option 'service-name'
2015:05:21-09:49:53 utm pppoe-sh: DSL connection time shorter than 60 seconds (0 sec): Error? - wait 60 seconds
2015:05:21-09:50:53 utm pppd-pppoe[5960]: In file
/etc/ppp/peers/REF_IntPppWan: unrecognized option 'servicename'
2015:05:21-09:50:53 utm pppoe-sh: DSL connection time shorter than 60 seconds (0 sec): Error? - wait 60 seconds

But if configured normal in the log you can see

2015:05:21-09:52:53 utm pppd-pppoe[6175]:  [host-uniq  1f 18 00 00] [service-name]
2015:05:21-09:52:53 utm pppd-pppoe[6175]: PADS: Service-Name: ''

Is the a known solution to create a pppoe connection with a Service-Name?

Thanks and nice Weekend.
Thomas


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  • Hi, Thomas, and welcome to the User BB!

    In fact, since making changes at the command line can void your warranty, you should get Sophos Support involved.  I bet they can find a solution for you.  Please let us know what you learn.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Dear all,

    I contact the Sophos support.
    Actually there is no solution for this problem, but there already exist a feature request of it.

    Regards Thomas
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