I am having a problem with some remote offices not being able to communicate with my UTM. We have a wireless Motorola Canopy system that we use to connect several remote offices. This is on the network 192.168.100.0 /24 network. At each office (there are several) we have a firewall that is basically used to create a subnet. So for example at office A we have a firewall that is assigned 192.168.100.50 on the untrust side, and the trust side is a network 192.168.12.0/24. The rules on this firewall are Permit Any > Any > Any, like I said, it's only used to create the sub-network. Our main Router has all these routes setup as static, so if I ping anything on the 192.168.12.0 network, it knows to send the packet to 192.168.100.50. This works for everything within our network, and has for some time. We introduced the Sophos UTM recently, and found that nothing at any of our remote offices are able to ping the Sophos UTM. I can see on the UTM firewall where it is receiving, and allowing the communication to this network, but on the computer doing the pinging, I get time-outs. It seems that the pings are getting to the UTM, but the UTM doesn't know where to send the responses, and I have no idea how to configure that. Any thoughts or ideas from anyone?
This thread was automatically locked due to age.
Guest User!
You are not Sophos Staff.
