Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 2 replies
  • Subscribers 2 subscribers
  • Views 895 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Mail reports not being delivered

adhodgson
Hi,

I have just set up a new UTM from scratch and for some reason the email reports are not reaching my mailbox.  Not sure if it is a misconfiguration on the report settings or whether something is going wrong in SMTP.

I have all settings at default except for the limit notifications, and I also specified Office 365 smart hosts as we use that instead of our own mail server.

Is there any log I can see where it is trying to send the email and failing?

Thanks.
Andrew.


This thread was automatically locked due to age.
Parents
  • 0
    Hi,

    I found the log for this in the end - it was the alert log not the SMTP log.  It found the issue - I was using the Office365 smarthost which didn't like the from: address.  Fixed now.

    Thanks.
    Andrew.
Reply
  • 0
    Hi,

    I found the log for this in the end - it was the alert log not the SMTP log.  It found the issue - I was using the Office365 smarthost which didn't like the from: address.  Fixed now.

    Thanks.
    Andrew.
Children
No Data
Share Feedback
×

Submitted a Tech Support Case lately from the Support Portal?