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[9.204-20] HTML5 Reporting broken?

Hi everyone,

on our production system and also on my testsystem it seems that HTML5 portal connections do not apear in the reporting - they are not shown in the daily executive report and not show in 'logging&reporting->remote access'. The sessions are visible under 'remote access' when they are currently connected. I have tested rdp, telnet and ssh connections. I don't see an error message in any logfile.

My question: is this a known issue or has somebody else the same problem? Or even better - does somebody know a solution?

Regards
Manfred

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0 Hallowach2 over 10 years ago

Anyone? 'It works on my system' would also be a a valid answer ;-).
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0 vilic over 10 years ago

Tested it on my system with same results, I can see the connection in Remote Access/Online Users but it is not logged in Sessions under Logging and Reporting.

It is logged in HTML 5 VPN log file.
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0 Hallowach2 over 10 years ago

OK - it's good to see that I'm not alone :-).

Regards
Manfred
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0 Hallowach2 over 10 years ago

9.308 solved this problem for me. HTML5 session are now logged and reported again.

Regards
Manfred
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[9.204-20] HTML5 Reporting broken?

Submitted a Tech Support Case lately from the Support Portal?