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Active Directory Binding Fails

Joshua Cho
Hi,

I'm trying to bind the UTM (v9.204) to the Active Directory, user account has all necessary admin privileges etc. Binding however keeps failing with the message, 

"Error: Server exists and accepts connections, but bind to ldap://:389 failed with this Bind DN and Password"


I tried checking the SSL check box and using port 636, the test passed and successfully synced the specified users. But after a few hours, it started to fail again with the same error. The password has been reset-ed a few times now, but error still suggests that the id and password is the problem. I've also tried creating a new OU and also a new group, but there wasn't any difference.

I've done the binding a couple of times for other customers and all of which passes and authenticates without any issue. This one is really baffling and I've exhausted all possible methods..

Anyone ever encountered this before? Appreciate any possible advise, Thanks!

Joshua


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  • 0 in reply to UrsWeiss
    Did you had a look into the Windows log already?
    You want to use LDAP over SSL, correct? Because the error messages indicates it tries to connect to port 389.


    Hi,

    Thanks for the reply. I haven't checked the logs yet. I initially tried with the normal port 389, but it didn't work. So I tried with LDAP over SSL, which worked for a while only. Then it failed again. I'll still be using port 389 eventually.
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