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Web Usage Report hangs

When creating a Web Usage Report (UTM525/1.509/HA) the output (report direction) hangs and offers me to wait 30s more. IOf i say yes, Every information says: Pleas wait, loading...

What can I do?

Thanks
Mike

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0 BAlfson over 11 years ago

Mike, that sounds like it might be a browser problem. Close all browser windows, open one, clear the local cache and try again. If that doesn't work, try a reboot of the UTM. Any luck?

Cheers - Bob
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0 BarryG over 11 years ago

Hi, I've frequently seen reporting timeouts on slower firewall hardware, such as my Atom when there's a lot of traffic to report on.

You can keep waiting, and/or try the same report later.

The only real fix I know of is faster hardware (faster disk and/or CPU, maybe more RAM).

The nightly/weekly/monthly reports work fine though.

Barry
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