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9.006-5 -- Web Usage Reports

I'm having trouble making sense of the web usage reports. I haven't had to run them for a while, and the data that is generated in my case is rather misleading.

Goal: Generate a top users by domain report, filter for youtube.com

Logging and Reporting > Web Protection > Web Usage Reporting > New custom report

Available Reports: Users
Top 10 / Last week / All Departments

Add Filter: Domain = youtube.com

--------
This shows 10 users with traffic to youtube.com.
The first user shows 13 GB / 5.84% / 19:28:26 Duration / 1792 Pages / 59188 Requests.

This suggests to me that this user has spent 19:28 hours browsing youtube...

However, when I click on the user name, a new window shows up with what appears to be usage for the account. Now I see a table for sites as follows:

windowsupdate.com / 13 GB
verisign.com / 23 MB
canoe.ca / 22 MB
etc...

Youtube.com doesn't even show up on the list anymore!


Can anyone help me make sense of the reports?


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