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Hardware logging not working (UTM220 rev5 - 9.004-34)

OntarioTech
Hello,

I just upgraded from v8/rev2 220's to v9/rev5 220's.  Everything went smooth, but I noticed that if I got to Logging & Reporting > Hardware, the graphs all show 0% flat.  On the Dashboard Resource Usage, however, it shows (e.g.) 8% cpu, 82% of 2GB ram, 7% log disk, and 10% data disk.

Any ideas on why the graphs in the logging and reporting section are not working?


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    Our customer's problem was solved by Scott Klassen in Sophos Support.  Remember that Support won't help you fix problems caused at the command line.  As root:

    # cd /var/log/reporting/rrd
    # rm *
    # /etc/init.d/syslogng restart
    # /etc/init.d/rrdcache restart
    # /usr/local/bin/reporter/system-reporter.pl


    Before doing the rm *, confirm that you are in the /var/log/reporting/rrd directory.

    Cheers - Bob
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  • 0
    Our customer's problem was solved by Scott Klassen in Sophos Support.  Remember that Support won't help you fix problems caused at the command line.  As root:

    # cd /var/log/reporting/rrd
    # rm *
    # /etc/init.d/syslogng restart
    # /etc/init.d/rrdcache restart
    # /usr/local/bin/reporter/system-reporter.pl


    Before doing the rm *, confirm that you are in the /var/log/reporting/rrd directory.

    Cheers - Bob
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