Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

UTM9 Executive Report

Hey all,

I was running the soft version of ASG 8.306 and on Wednesday I upgraded to UTM9, I am now running UTM 9.002012. To upgrade, I took a backup of the ASG, installed a fresh copy of UTM9, and then restored my ASG backup.
 
Everything seems to be running fine except the UTM is no longer generating daily Executive Reports. It has been 3 days and there is still nothing in the archive and nothing has been emailed to me either (but I wouldn't expect to be emailed if it isn't generating them in the first place).

Any ideas?

This morning I tried disabling Executive Reports and re-enabling it to see if that might get it working again, now I am waiting. If I click on "Generate report now", it generates a report.

Thanks!


This thread was automatically locked due to age.
Parents
  • Hi xeonic,

    I had similar problems after upgrading V8.305 --> V8.306
    (no notfication mails, no daily executive reports,no intrusion notifications, no weekly configuration backups)

    I got no answer from the forum which solved the problem, the only suggestion I found was do a fresh install.

    I did a fresh install of UTM9 and I restored my config from V8.305 so my suggestion is

    do a fresh install of UTM9 again and restore the config of V8.305

    Best regards

    Stefan
  • Hey Stefan,

    I was hoping that I wouldn't have to reinstall UTM9 but that looks like it might be my only option. Disabling and enabling the Executive Reports didn't do anything. 

    Thanks for replying!
Reply Children
No Data