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Reporting - Flash-based reporting with IE9

Scott Gumble
I realize IE9 is still beta, but I thought I'd bring this up, anyway...  This is the same on all ASG v8 software installations I've done and this happens when IE9's temporary internet files setting is to check for newer versions of stored pages automatically.  If it's set to check every time, it works normally.

I go to Reporting and select something that shows charts using flash.  It works, but if I go to a second page that uses flash charts, I get this error:

Open Flash Chart
IO ERROR
Loading test data
Error #2032

This is the URL that I tried to open:../../data-files/y-axis-auto-steps.txt


If I close the browser and go back, flash works the first time, again.


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  • 0
    A few things you can do to alleviate some issues:
     
    1) Add your webadmin address to the trusted sites list.
    2) Add your WebAdmin address to the list of exceptions for IE pop-up blocker.
    3) Turn on Compatibility View for your WebAdmin site.
     
    Make certain that you have the most recent version of flash installed.  You can check by going to http://kb2.adobe.com/cps/155/tn_15507.html . The current release version is 10.1.102.64. If using an X64 version and IE9 beta, you may need to install a newer beta version which you should get a prompt for if necessary.
     
    Doing these things, with temporary internet files setting set to check for newer versions of stored pages automatically, using IE9 beta, I've no issues here from with X86 or X64 systems.
  • 0 in reply to Scott_Klassen
    I tried compatibility view and it also solves the problem with flash charts.  Thanks!
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