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No Excutive reports on mail

Hi 

I have installed s/w based ASG v8.001 on a machine and using the network security and web security,for the first fifteen days i received the executive reports on my mail id but now i don't receive any.
Also i tried to send the backup file on my mail but i didn't received. 

I don't switch off my astaro machine it runs for 24*7.

What may be the possible cause,pls suggest thanks ?


Rahul


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  • Search for your email address in the SMTP logfile.  That file will show the reason the Astaro can't deliver email to your mail server.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Check the smarthost settings in Notification-->Advanced-->External SMTP, in case your Astaro cannot send e-mails directly.