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Web Security Statistics - Today not showing any data

I am running ASG 7.504 free for home use. Everything was working fine when one day, suddenly I found that Web Security Statistics-Today stopped showing anything under all headings like "Top domains by time spent", "Top users by time spent" etc. I used to get lot of activity under every heading but now, nothing.

I do not remember making any configuration change but cannot be sure. I have checked all settings and cannot figure what might be causing the information to be missing.

Is there a way to fix this problem?

Thank you...
Arun

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0 ArunGupta_01 over 15 years ago

On some experimenting, I found that changing the HTTP/S proxy operation mode from Transparent to Standard caused this problem. I am confused between these modes of operation. The documentation says that with Standard mode, I have to define proxy server in each browser. For me, the Standard mode has worked without defining any proxy settings in any browser. I do not see any difference between Standard and Transparent mode except the Web Security Statistics go missing in Standard mode.

What am I missing here?

Thanks...
Arun
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0 ArunGupta_01 over 15 years ago

On some experimenting, I found that changing the HTTP/S proxy operation mode from Transparent to Standard caused this problem. I am confused between these modes of operation. The documentation says that with Standard mode, I have to define proxy server in each browser. For me, the Standard mode has worked without defining any proxy settings in any browser. I do not see any difference between Standard and Transparent mode except the Web Security Statistics go missing in Standard mode.

What am I missing here?

Thanks...
Arun
Cancel
Vote Up 0 Vote Down

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