Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 5 replies
  • Subscribers 2 subscribers
  • Views 3853 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Executive report not working

ABx
I'm not really sure where to start on this one, so I hope everyone can bare with me.

I've been receiving daily executive reports since v6. Since the latest update to 7.501, however, I haven't gotten any. Now when I go into the web admin and click to "Generate report now..." it opens a window that says "Please be patient, while the report is generated," but it never finishes. In other words, it can't seem to actually generate the report. 

All logging and reporting seem to be functioning normally, it just can't create the executive report. 

Any ideas?


This thread was automatically locked due to age.
Parents
  • 0
    Hello ABx,

    We seem to have the same problem with our ASG v7.***, meaning we only have this web-interface on :4444 and can't issue any commands. Since 2. November 2009 we receive no more daily reports. Weekly reports still come through. Don't these reports share the same route: if we receive weekly reports, shouldn't daily reports also succeed? Do you have any information that might shed any light on this?

    With kind regards, WoodenHeart
Reply
  • 0
    Hello ABx,

    We seem to have the same problem with our ASG v7.***, meaning we only have this web-interface on :4444 and can't issue any commands. Since 2. November 2009 we receive no more daily reports. Weekly reports still come through. Don't these reports share the same route: if we receive weekly reports, shouldn't daily reports also succeed? Do you have any information that might shed any light on this?

    With kind regards, WoodenHeart
Children
No Data