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Executive report not working

ABx
I'm not really sure where to start on this one, so I hope everyone can bare with me.

I've been receiving daily executive reports since v6. Since the latest update to 7.501, however, I haven't gotten any. Now when I go into the web admin and click to "Generate report now..." it opens a window that says "Please be patient, while the report is generated," but it never finishes. In other words, it can't seem to actually generate the report. 

All logging and reporting seem to be functioning normally, it just can't create the executive report. 

Any ideas?


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  • 0
    Hello,

    We use ASG v7 and since updating from version 7.500 we also receive no more Daily Executive Report. Generating an Executive Report also doesn't work: it just indicates that it's working and than you can wait forever. Is there a way or check on this subject. Until version 7.5 we did receive our daily report and we haven't changed anything. Please advice.
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  • 0
    Hello,

    We use ASG v7 and since updating from version 7.500 we also receive no more Daily Executive Report. Generating an Executive Report also doesn't work: it just indicates that it's working and than you can wait forever. Is there a way or check on this subject. Until version 7.5 we did receive our daily report and we haven't changed anything. Please advice.
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