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Logging Problem

Dear All,

I encounter with a problem regarding to astaro logs.
I upgraded my ASG-525 to V7.403.
After it, I can not see any logs and counters about packet filter and IPS hits on dashboard and network security pages on web management.
Although, when I open live logs, i can see that astaro show any packet
that send and receive and block via my astaro rules which i defined.
what's the problem?

Do you have any idea about this problem?

Best regards.
Ashkan.

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0 ashkan over 16 years ago

I attached picture of Todays threat status.
- logs.JPG
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0 ashkan over 16 years ago

I attached picture of Todays threat status.
- logs.JPG
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0 ashkan over 16 years ago in reply to ashkan

Dear All,
I see an unreal evet, because of i can not see any logs regarding to users that log in to astaro in Last webadmin logins page.
- logs2.JPG
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0 BAlfson over 16 years ago in reply to ashkan

Another user reported the same problem, but it was caused because the only IP had been listed in Reporting exceptions under 'Reporting >> Settings'.

If that's not the problem, then a search on 'threat status zero' will suggest several threads including:

https://community.sophos.com/products/unified-threat-management/astaroorg/f/53/t/32262

and

https://community.sophos.com/products/unified-threat-management/astaroorg/f/54/t/39023

Cheers - Bob
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0 ashkan over 16 years ago in reply to BAlfson

Dear Bob,
Thank you for your reply.

I check any thing you said.everything was ok, but the problem didn't solved.
But, when i reboot the ASG-525, the problem has been solved.

Anyway, thank you for your help.

Best regards.
Ashkan.
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