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Archived Executive Reports

Does anyone have this working? The option to do this is turned on for all of the firewalls we look after. I cannot see any reports being archived on any of the machines (all are current 7402).

The Executive Reports are mailed to recipients as per the schedules, but none end up showing in the tab for Archived Executive Reports.

I haven't seen it reported before.

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0 BAlfson over 16 years ago

Agreed. What is the trick?
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0 BarryG over 16 years ago in reply to BAlfson

Mine's working, fwiw, on 7.402 (new install from ISO) and I believe it was working on my old 7.4 system.
My 7.306 system is missing that page; I'm guessing it didn't exist then.

Barry
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0 BangkokBob over 16 years ago in reply to BarryG

We do not have it showing on anyone of 27 installations. I think all have gone through an upgrade process to get there so maybe that has something to do with things.

We see the tab, but no data is available.
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0 BangkokBob over 16 years ago in reply to BangkokBob

Hi BarryG,

Can you confirm that you have archived reports, not just the tab for them. I find it surprising that I have not been able to achieve an archived report on 27 firewalls, not one, but others can.

Your comments appreciated - perhaps post a pic so that I know what to look for.
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0 BrucekConvergent over 16 years ago in reply to BangkokBob

I believe I saw something in the release notes for the 7.403 up2date (there is a post about it in the General forum) about not being able to view some reports, could this be the issue you are all experiencing?
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0 BangkokBob over 16 years ago in reply to BrucekConvergent

A picture being worth a thousand words. See attachment.

This has never shown a report since the first time I turned it on, previous versions ago. Very good place to store reports, but in none of my setups has it ever worked.
- astaro.jpg
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0 BarryG over 16 years ago in reply to BangkokBob

Hi, my hard drive died yesterday, but here's a pic from the new install with last night's report showing.

Barry
- reports.png
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0 BAlfson over 16 years ago in reply to BarryG

BangkokBob, can you open a support case on this? I think it's a wide-spread problem.

Cheers - Bob
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0 BangkokBob over 16 years ago in reply to BAlfson

I have opened a case today. I'll post any information I receive on this.
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0 BangkokBob over 16 years ago in reply to BangkokBob

Support suggests a reinstall or wait for 7.500. Seems to be a known issue, but not on the known issue log.
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