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Executive reports - errors 5.009

dmlatter
Hi,

I have two problems with the executive reports:
1.  When viewing the report via webadmin (Reporting/Executive Report/View Current Report), only text is displayed, no graphs appear (broken pic logo appears).

2.  The executive report fails to get emailed.  The email is placed in the proxy content manager with the following heading added:

Content-Description: Notification
Content-Type: text/plain

This is the Postfix program at host XXXX.net.

I'm sorry to have to inform you that the message returned
below could not be delivered to one or more destinations.

For further assistance, please send mail to 
If you do so, please include this problem report. You can
delete your own text from the message returned below.

                        The Postfix program

: data format error. Command output: XXXX:
    Message contains invalid header


Any ideas?

Many thanks,

Darren


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  • 0
    To your first questiion: the images of the other reporting sections do work? Or are some of them missing, too?

    Second question: this sounds like the executive report could not be delivered to your email address. Can you try another email address delivered by another mail server to make sure this is not a mail server error?

    Thanks,
    andreas
  • 0 in reply to andreas
    Hi Andreas, 
    I tried adding another email address for the reports to be sent to - (ie. to one that is not on my email server), same problem.
    When viewing the images in other reports they're fine i.e. looking at network reporting, the images appear.  When you try to view in the exec report, broken icons.

    Thanks,

    Darren
  • 0 in reply to dmlatter
    That's strange, because those are the same images. Maybe a path is broken .. though I can't think of any way that could happen. 
    Can you take a look into the report file (/var/log/reporting/current_report.ph) and check what the paths say? Can you check if the symlink /var/wfe/rrd-images -> /var/log/reporting/images exists?

    Greets,
    andreas
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  • 0 in reply to dmlatter
    That's strange, because those are the same images. Maybe a path is broken .. though I can't think of any way that could happen. 
    Can you take a look into the report file (/var/log/reporting/current_report.ph) and check what the paths say? Can you check if the symlink /var/wfe/rrd-images -> /var/log/reporting/images exists?

    Greets,
    andreas
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