address on my whitelist: address@whitelist.com
sent to: employee@company.com
This message will land in the quarantine, with the following message, note the "[message processed ok]" part!:
19FPlL-0000Hd-00 smtp_err 2003-05-12 19:43
address@whitelist.com -> employee@company.com
Subject: New email address
Content Scanner: [message processed ok]
Spam headers include the following, you will notice that the spam threshold is no where near being met (this goes for all emails that do the same thing as this one):
X-Priority: 3
X-MSMail-Priority: Normal
X-Mailer: Microsoft Outlook Express 6.00.2800.1158
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165
Return-Path: address@whitelist.com
X-OriginalArrivalTime: 13 May 2003 02:41:49.0468 (UTC) FILETIME=[33FD7DC0:01C318F9]
X-Do-Spam-Scan: 1
X-Spam-Score: 1.8 (+)
X-Spam-Flag: NO
X-Spam-Report: SPAM: -------------------- Start SpamAssassin results ----------------------
SPAM: This mail is probably spam. The original message has been altered
SPAM: so you can recognise or block similar unwanted mail in future.
SPAM: See http://spamassassin.org/tag/ for more details.
SPAM:
SPAM: Content analysis details: ( 1.80 hits, 5 required )
SPAM: SUSPICIOUS_RECIPS (0.9 points) To: and Cc: contain similar domains at least 8 times
SPAM: USER_AGENT_OE (0.2 points) X-Mailer header indicates a non-spam MUA (Outlook Express)
SPAM: SPAM_PHRASE_01_02 (0.5 points) BODY: Spam phrases score is 01 to 02 (low)
SPAM: [score: 1]
SPAM: MAILTO_LINK (0.2 points) BODY: Includes a URL link to send an email
SPAM:
SPAM: -------------------- End of SpamAssassin results ---------------------
My question is:
Why is this message put into the quarantine and still tell me the message has been processed ok?
I can then dequeue the message and it goes through just fine, so there is no connectivity problem - majority of non-spam message makes it through just fine, with some messages being put into the quarantine for no apparent reason.
This has become a management nightmare as I can't rely on the whitelist to let messages get throught that MUST get through in a timely manner!

Helpful info:
Astaro 4.006
Dual p3 600's
512mb memory
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