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Exception is not working when I specified user or group

Jiri Skryja

Hello, can you help me with this problem please? 

This is how look our Default Web Profile:

 

This is how look our custom profile for OU - InternetFree - skryja is part of this group.

Exception is not working when I specified user or group:

Do you know where could be the problem? When I skip Authentification, the exception starts working.



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  • in reply to Jiri Skryja +1

    You need two policies on the one profile.

    The profile should request but not require authentication

    The first policy is for designated users and groups, such as yourself.  The second policy is tagged for use by unauthenticated users. Then configure filter actions for each policy.

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  • FormerMember
    0 FormerMember

    Hi Jiri, Thanks for reaching out to Sophos Community.

    Can you check in http.log file by filtering for the source IP of the user device and verify whether the username is getting reflected in the logs or not while browsing.

    You can login into ssh and run the command -> tail -f /var/log/http.log | grep -i "User-Machine-IP"

    Thanks,

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  • FormerMember
    0 FormerMember

    Hi Jiri, Thanks for reaching out to Sophos Community.

    Can you check in http.log file by filtering for the source IP of the user device and verify whether the username is getting reflected in the logs or not while browsing.

    You can login into ssh and run the command -> tail -f /var/log/http.log | grep -i "User-Machine-IP"

    Thanks,

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