This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

RED 50 Failover Not Happening

We have four RED50s, all using cable for WAN1 and DSL for WAN2. None of these failover consistently. All have static IP for WAN1; two use static for WAN2 and two use dynamic. The only thing I can think of is that the DSL does not respond to PING. Could this prevent the RED from switching to WAN2?

This thread was automatically locked due to age.

Parents

0 BAlfson over 7 years ago

Hi Steve and welcome to the UTM Community!

Are you saying that they occasionally failover correctly? Can you show us both sets of lines from a RED log?

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
Cancel
Vote Up 0 Vote Down

Cancel
0 Steve Schwartz over 7 years ago in reply to BAlfson

Hi Bob, they did failover correctly when we first tested and deployed, but i haven’t seen them failover correctly in quite some time. I’ll grab some logs in the morning. Thank you
Cancel
Vote Up 0 Vote Down

Cancel
0 BAlfson over 7 years ago in reply to Steve Schwartz

Go ahead and do a test, Steve, and show us what the failed log looks like.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
Cancel
Vote Up 0 Vote Down

Cancel
0 Steve Schwartz over 7 years ago in reply to BAlfson

Unfortunately, I don't have anyone at our remote locations to help me test this. I may have to wait until the weekend.
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 Steve Schwartz over 7 years ago in reply to BAlfson

Unfortunately, I don't have anyone at our remote locations to help me test this. I may have to wait until the weekend.
Cancel
Vote Up 0 Vote Down

Cancel

Children

No Data

RED 50 Failover Not Happening

Submitted a Tech Support Case lately from the Support Portal?