This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Reverseproxy.log in UTM Queen has a only single log entry each day; logs in UTM Workers OK

For unknown reasons, our UTM Queen is collecting only a single log line in reverseproxy.log each day. Our UTM Workers are storing reverseproxy.logs correctly. What's a good first step to debugging this?

We are running a Sophos UTM HA cluster with two workers.

Thanks!

This thread was automatically locked due to age.

Parents

0 BAlfson over 7 years ago

Hi Eric and welcome to the UTM Community!

What does Sophos Support say about this?

Cheers - Bob
Cancel
Vote Up 0 Vote Down

Cancel
0 Eric Staples over 7 years ago in reply to BAlfson

Hi BAlfson,

I might be wrong on this, but we do not have Sophos support. Our UTM cluster was purchased through the AWS marketplace, and I was under the impression that we would need to purchase a third-party support plan, which we have not done.
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 Eric Staples over 7 years ago in reply to BAlfson

Hi BAlfson,

I might be wrong on this, but we do not have Sophos support. Our UTM cluster was purchased through the AWS marketplace, and I was under the impression that we would need to purchase a third-party support plan, which we have not done.
Cancel
Vote Up 0 Vote Down

Cancel

Children

No Data