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Attachments in SPX Encryption

MarcoBaracco

Hi all, we have a problem in SPX Encryption; wen we send an encrypted email with attachments (PDF, DOCX or others), the receiver read correctly the encrypted email as a PDF password-protected, but no attachment is displayed.

We have UTM 9.408-4 version.

Is there a solution? Or an option to enable through UTM?

Thanks



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  • 0

    Hi, Marco, and welcome to the UTM Community!

    This should just work.  Try restoring a backup from before you applied the last group of Up2Dates.  If that doesn't help, then you need fresh eyes on the problem - Sophos Support.

    Cheers - Bob

  • 0 in reply to BAlfson

    Hi Bob, thanks for your reply.

    For us restoring a backup is not a solution because we're not sure if last backup works fine with other services; the appliance is in stack and on production, and we cannot restore old FW or Backup.

    Any other suggestion?

    Thanks

Reply
  • 0 in reply to BAlfson

    Hi Bob, thanks for your reply.

    For us restoring a backup is not a solution because we're not sure if last backup works fine with other services; the appliance is in stack and on production, and we cannot restore old FW or Backup.

    Any other suggestion?

    Thanks

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