SPX encrypted email not being delivered.

Hi James,

Please post smtp.log lines, verify if the email is sent/forwarded via UTM.

Thanks

The SMTP proxy log is only showing today, and these were sent in a test environment on 9/4.  What's the easiest way to get that information?

Thanks

Any more thoughts on getting the correct log files to you?

Hi James,

The easiest way is to start the smtp.log with SSH to UTM and sending an SPX encrypted mail. Check if the mail is passed/allowed from the SMTP proxy in the logs. 

To capture smtp logs, take SSH to UTM and execute:

cd /var/log

tail -f smtp.log | grep (email address of the sender)

Thanks

Hi James,

The easiest way is to start the smtp.log with SSH to UTM and sending an SPX encrypted mail. Check if the mail is passed/allowed from the SMTP proxy in the logs. 

To capture smtp logs, take SSH to UTM and execute:

cd /var/log

tail -f smtp.log | grep (email address of the sender)

Thanks

I will need to test this weekend.  Thank you for holding on to the case.

James, if this wasn't resolved, start the SMTP Live Log before sending and show us the section that contains the lines related to the email.  After this attempt, start the Mail Manager to check the 'SMTP Queue' tab to see if the email is there and then the 'SMTP Log' tab to confirm the action taken.

Cheers - Bob