Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 5 replies
  • Subscribers 2 subscribers
  • Views 8158 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

External outgoing mails stays stuck in Exchange

Athena4537

Hello,

I recently configure my forst UTM, and everyting was working fine 2 days ago (including outgoing mails).

However, since yesterday morning, all external outgoing mails stay stuck in the Exchange server.

And I cannot sse any teace of them in the UTM logs (including Email Protection).

How can I see what is blocking them, and how can I solve this ?

Remark : when I connect my old firewall, the mails are immediately released => it is not an Exchange issue.

Thanks in advance for your help.



This thread was automatically locked due to age.
Parents
  • 0

    Hi Bernard,

    Did you check mail manager logs? You can find this option in Email Protection> Mail Manager. What logs do you discover here, when an outgoing mail is stuck?

    Which SMTP port is in use? Take a TCPDUMP on the specific SMTP port through UTM and verify if the communication is proper.

    Thanks

Reply
  • 0

    Hi Bernard,

    Did you check mail manager logs? You can find this option in Email Protection> Mail Manager. What logs do you discover here, when an outgoing mail is stuck?

    Which SMTP port is in use? Take a TCPDUMP on the specific SMTP port through UTM and verify if the communication is proper.

    Thanks

Children