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[9.002] Mail Quanrantine and Remote Access in User Portal problems

Hello All.

I'm in a bit of a pickle here. I've noticed a odd behavior with Sophos UTM and User Portal when some conditions are met. I'll try to sumarize it all up:

- Active Directory and RADIUS authentication enable
- L2TP/IPSec enable with RADIUS authentication
- SMTP Mail Protection enable, relaying to a Exchange 2010 server
- Email addresses are obtained trhough prefetch
- User portal access enable for quarantine management and remote access configuration

Previously I had an issue with Remote Access not being displayed in User Portal. This issue was solved by moving RADIUS authentication before Active Directory authentication under Authentication Servers. Today I enabled Email Protection. During my tests I noticed that no Email Protection features was being displayed in User Portal. After banging my head againt the wall a few times I decided to move Active Directory before RADIUS again and voilà, all Email Protection features became accessible through user portal. Not to my surprise, Remote Access then became unavailable again. 

That being said, do I need to choose one over another? Is there any way I can have both features available in User Portal? I'm not sure if this should be considered a bug or a feature, so I though I might ask before going on and calling it a bug.

Please, forgive me for slaughtering English, but I'm a little bit rusty nowadays.

Regards - Giovani


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Parents
  • Ahh - auth with RADIUS into the Portal - I bet that's it - Thanks, Giovani!

    I've PM'd one of the VPN developers to look at this thread.  I think you've discovered a behavior that was unknown.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Ahh - auth with RADIUS into the Portal - I bet that's it - Thanks, Giovani!

    I've PM'd one of the VPN developers to look at this thread.  I think you've discovered a behavior that was unknown.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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