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Spam Filter blocking Out Of Office

stroppyjoe
Hi all,

Not to sure if I'm the only one with this problem (can't find any other threads on this), but the Email Spam filtering keeps blocking inbound and outbound "Out Of Office" messages. They are currently all being marked as Spam and need releasing from the quarantine. I've had a look through the Exceptions settings but cannot find a way to exempt emails containing "Out Of Office" to bypass the Spam Filtering. Any help would be greatly received. We are using the latest UTM 9 with the latest firmware installed.


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Parents
  • 0
    the "normal" and "out of office" emails are not identical 
    normal
    Received: from 127.0.0.1  (EHLO mx1.my.com) (*.*.*.*)
      by mta1086.mail.ac4.yahoo.com with SMTP; Fri, 09 Nov 2012 04:56:17 -0800
    Received: from localhost ([127.0.0.1])
    by mx1.my.com
    for en***ku@yahoo.com;
    Fri, 9 Nov 2012 14:57:16 +0100
    From: "Oldeda" 
    Subject: email normal
    To: en***ku@yahoo.com
    Message-ID: 
    Date: Fri, 09 Nov 2012 14:57:16 +0100
    X-User-Agent: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.4 (KHTML, like Gecko)
    Chrome/22.0.1229.94 Safari/537.4
    MIME-Version: 1.0
    Content-Type: multipart/alternative;
    boundary="-----------fbb28bf9a07e39e3ea92a515cc3eb164"
    Content-Length: 640

    out fo office
    Received: from 127.0.0.1  (EHLO mx1.my.com) (*.*.*.*)
      by mta1284.mail.mud.yahoo.com with SMTP; Fri, 09 Nov 2012 04:53:35 -0800
    Received: from localhost
    by mx1.my.com; Fri, 9 Nov 2012 14:54:34 +0100
    Date: Fri, 9 Nov 2012 14:54:34 +0100
    Message-ID: 
    MIME-Version: 1.0
    In-Reply-To: 
    From: "oldeda" 
    To: 
    Content-Type: text/plain; charset="utf-8"
    Subject: Re: asasasas
    Content-Length: 29

    this line is new in out of office
    In-Reply-To: 
Reply
  • 0
    the "normal" and "out of office" emails are not identical 
    normal
    Received: from 127.0.0.1  (EHLO mx1.my.com) (*.*.*.*)
      by mta1086.mail.ac4.yahoo.com with SMTP; Fri, 09 Nov 2012 04:56:17 -0800
    Received: from localhost ([127.0.0.1])
    by mx1.my.com
    for en***ku@yahoo.com;
    Fri, 9 Nov 2012 14:57:16 +0100
    From: "Oldeda" 
    Subject: email normal
    To: en***ku@yahoo.com
    Message-ID: 
    Date: Fri, 09 Nov 2012 14:57:16 +0100
    X-User-Agent: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.4 (KHTML, like Gecko)
    Chrome/22.0.1229.94 Safari/537.4
    MIME-Version: 1.0
    Content-Type: multipart/alternative;
    boundary="-----------fbb28bf9a07e39e3ea92a515cc3eb164"
    Content-Length: 640

    out fo office
    Received: from 127.0.0.1  (EHLO mx1.my.com) (*.*.*.*)
      by mta1284.mail.mud.yahoo.com with SMTP; Fri, 09 Nov 2012 04:53:35 -0800
    Received: from localhost
    by mx1.my.com; Fri, 9 Nov 2012 14:54:34 +0100
    Date: Fri, 9 Nov 2012 14:54:34 +0100
    Message-ID: 
    MIME-Version: 1.0
    In-Reply-To: 
    From: "oldeda" 
    To: 
    Content-Type: text/plain; charset="utf-8"
    Subject: Re: asasasas
    Content-Length: 29

    this line is new in out of office
    In-Reply-To: 
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