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Spam Filter Error

xenon2008 over 13 years ago

Hello everybody,

Today i got a E-Mail from my ASG that worrieds me...

"Spam Filter cannot query database servers"

What does this mean? And how can i solve the problem?
I have nothing done on my ASG..

sry my english isnt good ..

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0 StephenW over 13 years ago

I'm getting this error on 4 ASG's that I manage for clients...

Either Astaro Spam servers are down and we aren't getting spam filter updates, or they pushed out and update for IPS or something that's making our own ASGs block it...

I'd wait and see, I'll bet money it fixes itself shortly!
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0 xenon2008 over 13 years ago

ok thanks!
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0 BrucekConvergent over 13 years ago in reply to xenon2008

They are already back up... a momentary issue with the Spam Filter query servers or the connectivity to them.

CTO, Convergent Information Security Solutions, LLC

https://www.convergesecurity.com

Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries. Use the advice given at your own risk.
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0 dswartz over 13 years ago

I just had this happen again (happened also yesterday...)
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0 joequick over 13 years ago in reply to dswartz

same message at Mon 7/2/2012 12:09 AM

Maybe it is an intermittant problem with the servers.
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0 ciscoman over 13 years ago in reply to BrucekConvergent

They are already back up... a momentary issue with the Spam Filter query servers or the connectivity to them.

I,m having the same issue on 3 different ASG. However, I tried to figure out how I can prevent the alert notification:
[WARN-129] Spam Filter cannot query database servers
Unfortunately, this option is not available in the notification list.

Any ideas?

Cheers,
ciscoman
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