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False Positive

So what exactly happens when you use the "Release and report false positive" option in Mail Manager?


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  • It has been explained before that Sophos hands off the message to the Antivirus subsystem, which then returns an accept or reject signal.   I assume that if  you flag something as a false positive, they merely pass the information on to the antivirus engine(s) that tripped the alarm.   The implications of that information will trickle into the continuous update process from the Antivirus subsystems.

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  • It has been explained before that Sophos hands off the message to the Antivirus subsystem, which then returns an accept or reject signal.   I assume that if  you flag something as a false positive, they merely pass the information on to the antivirus engine(s) that tripped the alarm.   The implications of that information will trickle into the continuous update process from the Antivirus subsystems.

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