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Internal email getting quarantined

One user sent an email to a another user on our domain but it was quarantined (don't know why). The sender was outside of our LAN and sent via the internet so it went through AGS.
Should this happen or do I need to set up an exception to skip all checks something like?:
*@domain.com *@domain.com

On another thread, does all internal mail sent through AGS even although we don't check outbound mail?

TIA

Glyn

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0 BAlfson over 13 years ago

When you configured your internal mail server for the SMTP proxy, you should have set it to use the ASG as a smart host, so, yes, all out-bound email is relayed by the Astaro. It is scanned only if the selection is made at the bottom of the 'Relaying' tab.

In either the Mail Manager on the 'SMTP Log' tab or in the SMTP logfile itself, you should be able to find the reason the email was quarantined. What was the reason?

Cheers - Bob

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0 glynd over 13 years ago in reply to BAlfson

Thanks Bob,

Changed the routing in the mail server to use ASG as the smart host and all that works.

Cheers
Glyn
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0 glynd over 13 years ago in reply to BAlfson

Thanks Bob,

Changed the routing in the mail server to use ASG as the smart host and all that works.

Cheers
Glyn
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