This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Whitelisting not working in 8.203?

So my wife is on a mailing list.  The emails are from "Improvements Catalog" .  She complains that 'release&whitelist' doesn't keep subsequent ones from being quarantined.  I have added the above sender to the explicit global whitelist, with and without '*' at the front (not sure if the '*' is needed for pattern matching), and it doesn't help - still getting quarantined?


This thread was automatically locked due to age.
Parents
  • There are several reasons something can be identified as spam - that's what I thought I might be able to help with after seeing those lines. This doesn't seem like a problem anyone recognizes, but it might be a bug depending on what the log says. 

    Cheers - Bob

    Sorry for any short responses!  Posted from my iPhone.
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • There are several reasons something can be identified as spam - that's what I thought I might be able to help with after seeing those lines. This doesn't seem like a problem anyone recognizes, but it might be a bug depending on what the log says. 

    Cheers - Bob

    Sorry for any short responses!  Posted from my iPhone.
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Children
No Data