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Mail sent from website - best practice?

A customer has a website that processes orders.

When an order is processes it will then send a confirmation to the buyer with the sender spoofed as sales@thedoamin.com and also copy to sales@thedomain.com.

Presently the developer sends the mails directly from his site.
The buyer gets an email (usually) but the Astaro (with the mx record for the domain) gets nothing.

The developer says he does this all the time and it is the Astaro that is the issue.

What is wrong with this picture?


     Tom


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  • It's either being filtered along the way or he's made an error in the domain name in his configuration.  I think you would have noticed if there were an error in your MX record(s).

    CHeers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • It's either being filtered along the way or he's made an error in the domain name in his configuration.  I think you would have noticed if there were an error in your MX record(s).

    CHeers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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