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Unable to send mails from website

FrancWest
Hi,

Our website is unable to use the SMTP proxy on Astaro 8.201, When it tries to send mail, we get an error. The log of SMTP log of ASL reports:

2011:09:19-17:12:28 firewall exim-in[23755]: 2011-09-19 17:12:28 rejected EHLO from [ip address]:16568: syntactically invalid argument(s): (no argument given)
2011:09:19-17:12:28 firewall exim-in[23755]: 2011-09-19 17:12:28 SMTP connection from [ip address]:16568 closed by QUIT
2011:09:19-17:12:28 firewall exim-in[7756]: 2011-09-19 17:12:28 SMTP connection from [ip address]:16569 (TCP/IP connection count = 1)
2011:09:19-17:12:29 firewall exim-in[23756]: 2011-09-19 17:12:29 rejected EHLO from [ip address]:16569: syntactically invalid argument(s): (no argument given)
2011:09:19-17:12:29 firewall exim-in[23756]: 2011-09-19 17:12:29 SMTP connection from [ip address]:16569 closed by QUIT

Is there a way to determine what is wrong? 'No argument given' is not quite informative.

Franc.


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  • 0
    how do I figure out what that is
    If you are a paid license user, your best bet would be to open up a case with Astaro Support to have them turn on debug logging.  It may give you the information that you're looking for.  Other than that, if it were me, I'd take a look at the differences between the CMS and .net mail sending functions (is one sending authenticated and the other not, for example).
    __________________
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  • 0 in reply to Scott_Klassen
    Hi Scott,

    thank for the tip. Problem is solved. It appears that our CMS wasn't sending a username. Although the SMTP proxy doesn't require authentication. When using a username 'anonymous' in the authentication and not using a password, the CMS can send the mail fine.

    Franc.
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  • 0 in reply to Scott_Klassen
    Hi Scott,

    thank for the tip. Problem is solved. It appears that our CMS wasn't sending a username. Although the SMTP proxy doesn't require authentication. When using a username 'anonymous' in the authentication and not using a password, the CMS can send the mail fine.

    Franc.
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